Frequently Asked Questions

We have tailor-made account opening solutions that are designed as per our customers' investment needs. Depending on the account opening scheme that you opt for, you can avail free brokerage up to Rs 12,500.

Please Note: In addition to opening a trading account with HDFC Securities Ltd, you also need to open a savings bank account and a DP (depository participant) account with HDFC Bank, if you already don't have one. Existing customers can just open their trading account and proceed with the registration. The form for opening a trading account asks for your existing HDFC Bank savings and HDFC Bank demat account details (if available), to complete the necessary linking between the accounts.

Click here to know the Depository Participant charges

You will be allotted a Unique Docket Number (UDN) upon receipt of your application. This UDN helps us serve you better, as it allows us to keep track and check the status of your account opening form at any given point in time. Click Here to Know your Account Status.

The generated user identity and password are kept in a different server, which cannot be accessed through the internet. Only our authorisation engine can access the user ID and password, and no one can manually or electronically access it. Also, the clients' user ID and password are encrypted while travelling through the internet, as a 128-bit encryption and SSL (secured socket layer) technology are used.

SSL forms a secure tunnel for information, which ensures that that no one can gain access to the information being shared by the client over the net. The 128-bit encryption encrypts every alphabet or number typed by the client on his/her computer while transacting on our site. Currently, a 128-bit encryption is the strongest form of encryption available, and to date, there have been no reports of any hacking incidents through it.

Yes, you may, provided you have the funds in your bank account or stocks with your depository participant.

You can link up to five HDFC Bank saving bank accounts and five HDFC Bank demat accounts to your trading account.

Yes.

Click Here to open your HDFC securities trading account

It takes between two to five working days for an account to be opened, depending on the type of account. The table below gives more details.

Working Day	3 in 1 [Savings Demat Trading]	2 in 1 [Savings Trading]	2 in 1 [Demat Trading]	1 in 1 [Only Trading]
Day 1	Form received and processed at HSL	Form received and processed at HSL	Form received and processed at HSL	Form received and processed at HSL
Day 2	SB Form sent to Bank CPU & DP to DP CPU for Account Opening. SB A/c Opened*	SB Form sent to Bank CPU SB A/c Opened	DP form sent to DP CPU for Account opening DP A/c Opened	Form Submitted at Bank & DP CPU. Trading A/c opened and Welcome kit Despacted**
Day 3	Bank a/c linked to Trading A/c	Bank a/c linked to Trading A/c	Trading A/c opened and Welcome kit Despatched**
Day 4	Demat A/c Opened	Trading A/c opened and Welcome kit Despatched
Day 5	Trading A/c opened. Welcome kit Despatched

THE FOLLOWING DOCUMENTATION IS REQUIRED FOR OPENING AN ACCOUNT WITH US

General

• Our Account Opening form.
• Non-Mandatory Rights & Obligations as applicable.
• Power of attorney  (required incase clients want to avail online trading facility).
• Bank and DP account opening forms.
• Photographs for all account holders for bank and DP accounts, and that of the sole account holder for securities trading account.
• Bank and DP agreements in case of three-in-one accounts.
• Application for Net Banking (third party transfers).
• Application for Net Banking (demat accounts).

IN ADDITION TO THE ABOVE, THE FOLLOWING SUPPORTING DOCUMENTS ARE NEEDED

Individuals

• Photo ID proof: Three copies of either a PAN Card / Voters ID / Passport / Driving License (learners also acceptable) / UID (Aadhaar) are required as the customer's photo identity proof (Mandatory- If a customer does not have PAN Card, then he/she cannot open a trading account).
• Address proof: Telephone bill / electricity bill / bank statement not more than 3 months old / bank passbook / ration card/ passport / voter Id card/ registered Lease or Sale Agreement for residence/ rriving License / flat maintenance bill / insurance copy.
• The name & address on the proof should match with the name and residential address mentioned on the application form.

Corporate accounts

• Copy of the balance sheets for the last 2 financial years (to be submitted every year).
• Copy of the latest share-holding pattern, including the list of all those holding control, either directly or indirectly, in the company in terms of SEBI takeover Regulations, duly certified by the company secretary/Whole time director/MD (to be submitted every year).
• Photograph, POI, POA, PAN and DIN numbers of whole time directors/two directors in charge of day-to-day operations.
• Photograph, POI, POA, PAN of individual promoters holding control - either directly or indirectly.
• Copies of the Memorandum and Articles of Association and Certificate of Incorporation.
• Copy of the Board Resolution for investment in the securities market.
• Authorised signatories list with specimen signatures.
• Copy of pan card of company.
• Copy of cancelled cheque leaf /pass book / bank statement containing name of the company.
• In case the name of directors differs from the name in the Memorandum and Articles of Association of the company, then submit form 32.
• Net Banking Board Resolution.
• Authorised director's customer ID.
• POA duly signed by the authorised signatory (authorised for share trading).
• Indemnity (on Rs.200 stamp paper) all directors signature required.

Partnership accounts

• Copy of the balance sheets for the last two financial years (to be submitted every year).
• Certificate of registration (for registered partnership firms only).
• Authorised signatories list with specimen signatures.
• Photograph, POI, POA, PAN of partners.
• Partnership deed.
• Undertaking/resolution from partners to authorise any of the partners to operate the account.
• PAN No.
• Bank Statement.
• Form A of the partners.
• Demat account letter signed by the partners i.e., the account is for partnership firm.
• Other mandatory requirements for opening partnership accounts.
• Investment clause to invest in funds, securities.
• Demat account in the name of the partner.

Trust accounts

• Copy of Resolution to open trading, demat, saving account.
• Copy of Resolution authorising any one/more than one trustee to operate the account.
• Copy of PANCARD of the Trust.
• Photo identification proof of authorised trustee.
• Copy of the bank statement.
• Required photograph of Managing Trustee.
• Copy of the balance sheets for the last 2 financial years (to be submitted every year).
• Certificate of registration (for registered trust only).
• Copy of the trust deed.
• List of Trustees certified by managing trustees/CA.
• Photograph, POI, POA, PAN of Trustees.

HUF

• PAN of HUF.
• Deed of declaration of HUF/List of coparceners.
• Bank passbook/bank statement in the name of HUF.
• Photograph, POI, POA, PAN of Karta.

Unincorporated association or a body of individuals

• Proof of Existence/Constitution document.
• Resolution of the managing body & Power of Attorney granted to transact business on its behalf.
• Authorized signatories list with specimen signatures.

Banks/Institutional Investors

• Copy of the constitution/registration or annual report/balance sheet for the last 2 financial years.
• Authorized signatories list with specimen signatures.

Army/ Government Bodies

• Self-certification on letterhead.
• Authorized signatories list with specimen signatures.

Registered Society

• Copy of Registration Certificate under Societies Registration Act.Authorized signatories list with specimen signatures.
• List of Managing Committee members.
• Committee resolution for persons authorised to act as authorised signatories with specimen signatures.
• True copy of Society Rules and By Laws certified by the Chairman/Secretary.

Incase of any further queries, please feel to contact our Customer Care desk at OR call on 0 + local area code + 39019400.

Your application is processed at our central processing unit (CPU), and is forwarded to HDFC Bank for linking/ opening of the bank and depository accounts. Once the savings and DP accounts are opened, your securities trading account is opened and the details of all your accounts and your Telephone Identification Nos. (TIN), passwords etc. are sent to you. In case your application is not processed because of any missing details, you will be contacted by our representative.

Payout of funds / securities is credited within a business day post receipt of the funds / securities from the exchange. As an internal practice, we try and effect the payout in T+2 business days.

The user ID will be sent to you once we open your account, along with all the account details. The password and TIN will be dispatched to you separately by a secured mail.

One can generate the password online or contact customer care by sending a request to reset your password, following which a new password will be sent to you.
Email :
Online Password Generation : Visit to Generate Password.