Tata Communications announced that it has acquired 51% stake in Commotion Inc., a leading AI-native Enterprise SaaS Platform company with operations in the US and India.This acquisition marks a significant step in accelerating AI integration across Tata Communications` Digital Fabric offerings, particularly within its Customer Interaction Suite, that includes Tata Communications Kaleyra, to deliver contextual and converged AI driven experiences for both customers and employees. Commotion`s orchestration engine will integrate with Kaleyra`s core components � including channels, Kaleyra TX Hub, and CCaaS � to automate and intelligently guide end-to-end customer journeys, shifting engagement from reactive responses to predictive and generative interactions. Acquiring Commotion and integrating its capabilities into its Digital Fabric, will further accelerate Tata Communications` own AI adoption and advance its journey to becoming an AI-first organisation. This development builds on its ongoing efforts to help enterprises shift from AI experimentation to scalable, business-critical transformation. Powered by Capital Market - Live News

 Tata Communications today announced a strategic partnership with NiCE to revolutionise enterprise contact centre operations. This collaboration brings together Tata Communications Kaleyra`s AI-powered Customer Interaction Suite with NiCE`s industry-leading CXone Mpower CX AI platform to deliver intelligent, automated, and hyper-personalised customer experiences. Driven by Tata Communications` robust digital channels, globally compliant voice and network infrastructure, deep cloud migration expertise, agentic AI capabilities, and comprehensive managed services, the solution delivers secure, scalable, and personalised customer experiences across more than 190 countries and territories.NiCE enhances this partnership with the full capabilities of its CXone Mpower platform, an end to-end CX AI solution that brings together AI-driven workforce augmentation, intelligent automation, and seamless workflow orchestration in a unified solution. With CXone Mpower at the core, enterprises can rapidly modernise their contact centres, ensure consistent excellence across every channel, and turn customer engagement into a measurable engine for growth, operational efficiency, and long-term loyalty. Together, Tata Communications and NiCE will accelerate digital transformation for customer service operations, ensuring agility, compliance, and innovation at scale, while evolving them from reactive support units into dynamic AI-powered growth engines that anticipate customer needs, empower agents, and drive proactive service. Further enhancing this experience is the Tata Communications Kaleyra TX Hub � a modular orchestration layer that connects customers` existing CX stack and enterprise tools into a unified, intelligent, total agent experience. Kaleyra TX Hub offers drag-and-drop deployment, personalised agent views, built-in sentiment analysis, and a unified interface for contact centre agents and supervisors. It simplifies the migration journey for enterprises, making it easier to transition to modern CX AI platforms like NiCE CXone Mpower, while preserving continuity and minimising disruption.Powered by Capital Market - Live News

Net profit of Tata Communications declined 19.44% to Rs 183.06 crore in the quarter ended September 2025 as against Rs 227.23 crore during the previous quarter ended September 2024. Sales rose 6.49% to Rs 6099.75 crore in the quarter ended September 2025 as against Rs 5727.85 crore during the previous quarter ended September 2024. ParticularsQuarter EndedSep. 2025Sep. 2024% Var. Sales6099.755727.85 6 OPM %19.2419.72 - PBDT954.42949.91 0 PBT275.64301.75 -9 NP183.06227.23 -19 Powered by Capital Market - Live News

Tata Communications will hold a meeting of the Board of Directors of the Company on 15 October 2025.Powered by Capital Market - Live News

Tata Communications has been awarded a strategic project to deliver a comprehensive digital infrastructure - spanning network fabric, IoT, cloud, and security, with unified management across domains �V for the Goods and Services Tax Appellate Tribunal (GSTAT) benches established by the Ministry of Finance, Government of India. This multi-crore, prestigious win reinforces Tata Communications�� position as a trusted technology partner for mission-critical national initiatives. GSTAT is a dedicated appellate tribunal to adjudicate GST related disputes with principal bench in New Delhi and 31 state benches. This initiative directly supports the Government��s vision to reduce legal friction, simplify taxation, and enhance investor confidence.Tata Communications will deliver a secure, scalable, and intelligent digital fabric of solutions for the GSTAT. The state-of-the-art infrastructure �X spanning LAN, WAN, SDWAN, video conferencing, cloud services, and advanced security �X will underpin the tribunal��s operations. The initiative will automate operations, strengthen transparency, and significantly enhance efficiency, by enabling predictive analytics and chatbots, creating a resilient and future-ready digital ecosystem. This integrated infrastructure will empower the tribunal to: �h Accelerate and streamline end-to-end operations of GSTAT �h Ensure seamless access across all GSTAT benches nationwide �h Safeguard tribunal��s data transfer and ensure operational security �h Deliver a simplified and frictionless user experienceBy modernising how stakeholders will engage with GSTAT, the project will enable the GSTAT to meet their vision and foster greater trust in India��s GST framework.  Powered by Capital Market - Live News