Frequently Asked Questions
Why has my realised profit changed?
In our next gen trading platform (old) portfolio, the realiSed profit was the gross profit, whereas in the mPowered trading platform, the realised profit is the net profit. To put this in simpler terms, in the old portfolio, when the realised profit was calculated, it did not incorporate the brokerage charges, STT charges and transaction charges. However, in the mPowered trading platform, all these charges are included while calculating the realised profit, which will give you a clear picture of your actual profit and loss.
What are the key features of the new portfolio?
Well, the new portfolio is the one-stop shop for all your investment needs. Following are some key features of the same:
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All the corporate actions will be handled or updated automatically by the system, so you won't have to add the stock splits, dividends, bonuses etc manually any more.
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The IPO allotted to you will automatically reflect in your portfolio, saving you the effort of adding it manually.
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The Capital Gains Statement can be extracted for your tax filings from the mPowered trading portal.
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You can extract the detailed portfolio summary report to analyse your investment in all the asset classes.
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HSL research reports are highlighted in your portfolio, in case you are holding the same.
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Maintains portfolio across 16 different asset classes.
1. The IPO allotted to you will automatically reflect in your portfolio, saving you the effort of adding it manually.
I can’t see allotment of IPO entries of few IPOs?
If the IPO was before 10-Feb 2010 and successful allotment was achieved then such entries has to be manually added in the new Portfolio. Using Demat reconciliation report one can figure out the difference and directly add from there.
My average cost price for the scripts have changed, why?
In the mPowered site the Average cost price is calculated on basis of Net price which includes all charges viz Brokerage , STT, Other charges etc . Also the FIFO logic is used where the Sell transactions are knocked off against oldest Open buy position as per Capital gain tax rules. In the old site the ATP calculation was done on simple average logic and on Gross price.
Why are Sovereign Gold Bond not reflecting in the Portfolio?
Sovereign Gold Bond (SGB) applied in ASBA category only would be visible as allotment data was not available with us for NON ASBA category. By means of DEMAT reconciliation such entries can be added.
Script's quantity are less in portfolio and more in DEMAT, why?
This case can happen for the following reasons:
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You received ESOPs or you might have bought the script from somewhere apart from HDFC securities.
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There might be corporate action in the script before 1st January 2005, which our system has not incorporated. Any corporate action happened before 2005 you'll have to manually add to rectify the mismatch.
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Transactions done by the customer outside HSL.
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Rights issue allotted to the customer needs to be manually added in the portfolio.
Where can I see transactions of scripts which I have already sold off?
Go to equity summary, scroll down to the equity holding list, click on “Filter By”, under that go to “Holding Type” and select positive and zero and click Go. Now you'll see the current holdings as well as those scripts which you have already sold off.
Script's quantity are more in portfolio and less in DEMAT, why?
This case can happen for the following reasons:
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There might be a corporate action in the script which you might have updated in your My Page portfolio. You'll have to manually delete that entry to rectify the mismatch.
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If you have sold the scripts from somewhere apart from HDFC securities, then this discrepancy would arise. To rectify it you'll have to manually add the sell entry that you have done from outside.
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In case of Buy transactions the Demat qty gets credited on T+1 day whereas the Portfolio gets synchronized on T day EOD.
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In case of customer trading in E-Margin product who have not yet opted to convert their position to delivery.
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Customer who have pledged their shares will not be considered for Demat reconciliation.
Why did I get charged twice for single sell order?
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