Frequently Asked Questions

Click on the TRADE NOW button which is available on the top hand band on right side on website. Enter username/Login id & continue with entering the password.

One can instantly generate the password Online by following the below steps.
Step 1: Enter Username/ Login id & Bank Customer id (Mandatory fields)
Step 2: Enter your HDFC Net Banking Password (received in Net Banking Kit)
Step 3: Enter your new trading password.

You can place a request with contact customer care department (https://www.hdfcsec.com/article/customercare-3105) for a fresh password. You would receive the same within 7 working days.

If there is no activity in the logged in section of our website for 5 minutes, you will be logged out for security reasons. You will need to login again to access your HDFC Securities account.

On entering successful Login Id and Password, OTP based 2 Factor Authentication(2FA) will be asked to customer. OTP will be generated and will be send on customer's registered mobile no. and email Id. With correct OTP, customer will be logged in. 

No, it will be generated for each login.

2 Factor Authentication(2FA) is implemented for traditional login, for MPIN and Biometric its not required.