Escalation Matrix*
| Escalation Matrix: | |||||
| Details Of | Contact Person | Address | Contact No | Email ID | Working hours |
| Customer Care | Ms. Mital Gala | 6th Floor, Lotus Park, Lane no 16., Wagale Industrial Estate, Thane West, Thane, Maharashtra 400604 | 022-62465555 | [email protected] | 9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays ) |
| Head Of Customer Care | Mr. Tushar Pandey | 6th Floor, Lotus Park, Lane no 16., Wagale Industrial Estate, Thane West, Thane, Maharashtra 400604 | 022-69151437 | [email protected] | 9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays ) |
| Compliance Officer | Mr. Murli Karkera | HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042 | 022 - 69151436 | [email protected] | 9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays ) |
| Chief Executive Officer | Mr. Dhiraj Relli | HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042 | 022-69151441 | [email protected] | 9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays ) |
* - This escalation matrix is applicable to customers, including Persons with Disabilities(PwD). Please reach out to us through the contact options provided above if you require any accessibility support or have any concerns.
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