Number of complaints received during month against the IA due to impersonation
by some other entity:
Note: In case of any complaints received against the IA due to impersonation of
the IA by some other entity, the IA may adjust the number of such complaints from
total number of received/resolved complaints while preparing the above table.
Further, IA must close such impersonation related complaints after following the
due process as specified by SEBI/ IAASB.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month
^ Average Resolution time is the sum total of time taken to resolve each complaint
in days, in the current month divided by total number of complaints resolved in the
current month.