Investor Grievance Escalation Matrix

Escalation Matrix - STOCK BROKER, DP and PFRDA

Details of	Contact Person	Address	Contact No.	Email Id	Working Hours
Customer Care	Ms. Mital Gala	HDFC Securities Ltd,Trade Globe ,2nd Floor, Kondivita Junction, Andheri Kurla Road, Andheri East , Mumbai - 400059	022-39019400	[email protected]	9.00 AM to 5.00 PM (Monday to Saturday).
Head of Customer Care	Mr. Vishal Suvarna	HDFC Securities Ltd,Trade Globe ,2nd Floor, Kondivita Junction, Andheri Kurla Road, Andheri East , Mumbai - 400059	022 - 61273909	[email protected]	9.00 AM to 5.00 PM (Monday to Saturday).
Compliance Officer	Mr. Murli V. Karkera	HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042	022-30453600	[email protected]	9.00 AM to 5.00 PM (Monday to Saturday).
Chief Executive Officer (CEO)	Mr. Dhiraj Relli	HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042	022-67419951	[email protected]	9.00 AM to 5.00 PM (Monday to Saturday).