Investor Grievance Escalation matrix of Investment Advisors

Details of Designation	Contact Person	Address where the physical address location	Contact No.	Email-ID	Working hours complainant can call
Customer Care	Ms. Mital Gala	6th Floor, Lotus Park, Lane no 16., Wagale Industrial Estate, Thane West, Thane, Maharashtra 400604	022-62465555	[email protected]	9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays )
Head of Customer Care	Mr. Tushar Pandey	6th Floor, Lotus Park, Lane no 16., Wagale Industrial Estate, Thane West, Thane, Maharashtra 400604	022-69151437	[email protected]	9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays )
Compliance Officer	Mr. Murli Karkera	HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042	022 - 69151436	[email protected]	9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays )
CEO	Mr. Dhiraj Relli	HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042	022-69151441	[email protected]	9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays )
Principal officer	Mr. Pranab Uniyal	HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042	022-30753400	[email protected]	9.00 AM to 5.00 PM (Monday to Friday) & 9.00 AM - 2.00 PM ( Saturdays )